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Rated 5 out of 5 stars

I’ve just received my second order, and once again, I’m impressed with the experience. Every box has been filled with amazing items. The quality is always top-notch. Whenever I've had an issue, their customer service has been quick to resolve it.

Rated 5 out of 5 stars

Every month is a delightful surprise. I love my t-shirts & the occasional sweat shirt. Some things like measuring spoons, drinking glasses, cat shape vases,earrings, cat dishes, umbrella & towels. My cats always enjoy the two toys every month. Many people comment onto these items and always says it's from my cat lady subscription box.

Rated 5 out of 5 stars

I always get compliments when I wear the super cute shirts that come in the boxes! Each Cat Lady Box includes a new fabulous cat shirt or Hoodia, and a few adorable and useful household items or accessories. You can even add toys for your cats! Everything I have received over the years has been high quality, reasonably priced, and unique.

Rated 5 out of 5 stars

I have been getting the Catlady boxes for many years. There are always cute and interesting cat related items in each box. My cats love getting two new toys every month. Their customer service is also extremely responsive and happy to make right any issues I may have (there haven't been very many issues that needed resolution on,)
I would highly recommend Catlady boxes to all cat lovers.


Company details

  1. Pet Supply Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Novelty Store
  5. Women's Clothing Store

Written by the company

CatLadyBox is a cat subscription box for cat ladies and their cats! Each month, enjoy exclusive cat-themed surprises like shirts, accessories, home decor and more for cat lovers, plus the best cat toys for your kitties, too! Each month, you'll get 3-4 gifts for cat lovers, 2 fun cat toys, a collectible cat art postcard... and a box for your cat to sit in! Plus we donate a portion of all profits to cat rescues, so your purchase helps cats in need. We've shipped over 1 million boxes shipped to happy cats and their people! See why CatLadyBox is rated the #1 Best Pet Subscription Box by USA Today!

Purrfect Promise Guarantee

Our Purrfect Promise to you

Our Purrfect Promise to you
If you and your cats don't love your box, we'll do everything we can to make it purrfect!

Contact info

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

I’ve just received my second order

I’ve just received my second order, and once again, I’m impressed with the experience. Every box has been filled with amazing items. The quality is always top-notch. Whenever I've had an issue, their customer service has been quick to resolve it.

Date of experience: March 31, 2025

Rated 5 out of 5 stars

Have been receiving shipments for…

Have been receiving shipments for almost a year & they are great. Every item is well thought out both for my kitty & myself. I look forward every month to a new box & love how my kitty responds. Very good value for the price.

Date of experience: January 25, 2025

CatLadyBox logo

Reply from CatLadyBox

We're super happy to hear how much you and your kitty have enjoyed your CatLadyBoxes! Many thanks for sharing your feedback and happy almost one year in the family!

Meow,
The CatLadyBox Team

Rated 5 out of 5 stars

Amazing company

I have been receiving Cat Lady Box now for 5 years. Every item I've received has been wonderful. When an issue arose, it was quickly taken care of.

Date of experience: October 06, 2024

CatLadyBox logo

Reply from CatLadyBox

Happy belated five year anniversary! Thank you for taking the time to share your feedback and we're glad our support team were able to help lend a paw! We always love hearing from you and are always eager to help!

Meow,
The CatLadyBox Team

Rated 5 out of 5 stars

I always receive amazing

I always receive amazing, high-quality itemas that both my cats and I love. The customer service is fantastic--so friendly and kind. We've been enjoying CatLady boxes for years now, and I don't see us stopping anytime soon!

Date of experience: September 07, 2024

CatLadyBox logo

Reply from CatLadyBox

Thank you so much for being part of the family and for sharing this review, Jolisa! We're super happy to hear how much you you and your kitties love your CatLadyBoxes!

Meow,
The CatLadyBox Team

Rated 1 out of 5 stars

Not worth the price

The people giving these boxes positive reviews must be fake - the items in the box continue to be cheaply made shirts, plastic items, etc. The cat toys can be purchased for $1 at most Dollar Stores. I love to collect cat items so will "retry" this subscription service occasionally hoping items have improved for the price that is paid - they have not. You do not get to pick the items like with other subscription box services - you get what they send you. I end up giving a lot of the plastic items to Goodwill.

Date of experience: June 24, 2024

CatLadyBox logo

Reply from CatLadyBox

Hi Cris,

Thank you so much for taking the time to share your feedback and we’re sorry to hear that you haven’t been 100% purring over your boxes. With thousands of people in the family, we understand that everything won’t be a perfect hit every single time (but we would love it if that was the case). About 99.9% of everything in our boxes are made exclusively for CatLadyBox, so you won’t find them anywhere else. Paws crossed you’ll decide to give us another try sometime and please don’t hesitate to reach out to us at meow@catladybox.com if you have any questions or need any assistance. We’re always eager to help!

Thank mew,
The CatLadyBox Team

Rated 5 out of 5 stars
Invited

Great surprises every month!

I have been getting the Catlady boxes for many years. There are always cute and interesting cat related items in each box. My cats love getting two new toys every month. Their customer service is also extremely responsive and happy to make right any issues I may have (there haven't been very many issues that needed resolution on,)
I would highly recommend Catlady boxes to all cat lovers.

Date of experience: April 10, 2024

Rated 5 out of 5 stars
Invited

I always enjoy opening up my CatLady…

I always enjoy opening up my CatLady Box every month to see what is in there. There's always a nice variety of things in there, and my cats get two new toys every month.

Date of experience: April 22, 2024

Rated 5 out of 5 stars
Invited

Our cats love the toys

The shirt is cute and I love the tumbler . The toys are a hit- especially the goose! Also, I love that portions of the proceeds go toward cat charities.

Date of experience: April 16, 2024

Rated 5 out of 5 stars
Invited

So much fun!

So much fun!
I look forward to getting the box each month. Things I don't use easily make great presents all year long!

Date of experience: April 12, 2024

Rated 5 out of 5 stars
Invited

The CatLady Box is the BEST gift box…

The CatLady Box is the BEST gift box for any cat lover! I have been getting the Crazy CatLady Box for years and my cats and I love it. The themes they pick are fun and my cats love the toys included in the box. I always look forward to the artist postcard included and use them as art decorations in my cat room.

Date of experience: April 20, 2024

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