Cycle Limited Reviews 285

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Accurate description of the bike, quick delivery and the bike arrived in a well protected box. Extremely happy with the purchase.

Only negative is after the bike was delivered I sent support an em
ail asking if the tires were tubed, or tubeless. Never received an answer.

Rated 5 out of 5 stars

This was my second purchase from cycle limited. Once again I was able to attain a lot of information about the bike before the purchase. The price was competitive and delivered across the country in 5 days. I assembled the bike out of the box in less than an hour. More techinical support was available after the purchase. I am telling all my friends about this place for buying gently used bikes.

Rated 5 out of 5 stars

Best price on the internet!!! Fast shipping with in a few days , item was packaged with care , and I did contact cycle limited about a question and answered with in a hour ,best customer service I’ve experienced in a while ,I definitely will buy here the next time i need something

Rated 5 out of 5 stars

These guys are better then great. They even avoid using the USPS which is very impressive and beyond my expectations. If you call them, they are friendly and professional. Highly recommend this shop


Company details

  1. #7 of 32 best companies in Bicycle Store
  2. #5 of 21 best companies in Bike Accessories Store
  3. #1 of 2 best companies in Used Bicycle Shop

Written by the company

Cycle Limited is a Boca Raton, Florida based online retailer specializing in new & certified pre-owned high-end bicycles. We buy, sell, and take trade ins nationwide, striving to make the process as seamless as possible. Cycle Limited prides itself in supreme customer service and satisfaction in order to ensure you can ride more and stress less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

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Replied to 40% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Best customer service

Best price on the internet!!! Fast shipping with in a few days , item was packaged with care , and I did contact cycle limited about a question and answered with in a hour ,best customer service I’ve experienced in a while ,I definitely will buy here the next time i need something

Date of experience: March 31, 2025

Rated 5 out of 5 stars
Verified

This was my second purchase from cycle…

This was my second purchase from cycle limited. Once again I was able to attain a lot of information about the bike before the purchase. The price was competitive and delivered across the country in 5 days. I assembled the bike out of the box in less than an hour. More techinical support was available after the purchase. I am telling all my friends about this place for buying gently used bikes.

Date of experience: March 31, 2025

Rated 5 out of 5 stars
Verified

Amazing service

These guys are better then great. They even avoid using the USPS which is very impressive and beyond my expectations. If you call them, they are friendly and professional. Highly recommend this shop

Date of experience: April 03, 2025

Rated 5 out of 5 stars
Verified

Pinarello F10 purchase

The photos on the site were detailed enough to represent the condition of the bike. Also the listing covered all of the components on the bike so I knew exactly what I was getting.

Bike arrived damage free, however the staples on the bottom of the box had broken free. Also the small piece that installs near the seat post was out of the bag it was shipped in and was lying on the bottom of the box.

I'm very happy with my purchase.

Date of experience: April 02, 2025

Rated 5 out of 5 stars
Verified

Great price

Great price, fast delivery, attention to detail in packaging made my experience a good one!

Date of experience: April 03, 2025

Rated 2 out of 5 stars
Verified

Hit with restocking fee after listing inaccurate

I bought a couple of items from this site. Typically, this item comes with a fastener, but the ones from Cycle Limited didn't and this was not specified in the description (which other merchants typically do).

I'm now stuck paying their restocking fee to return the items, which is their policy even when the items are not as described. Do not recommend.

Date of experience: March 30, 2025

Rated 4 out of 5 stars
Verified

Super fast shipping and packaged well

Super fast shipping and packaged well. Bike was missing a part which affected use of front brake…required maintenance to work properly. Customer service did follow up and were empathetic for the missing part.

Date of experience: March 31, 2025

Rated 5 out of 5 stars
Verified

Shimano XT brakes set.

Cycle Limited has excellent prices for those who are seeking cycling gear. The product was in new condition and exactly as described. Shipping was quick and product arrived in great condition.

Date of experience: March 27, 2025

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