4.7
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Absolutely amazing! Had some issues with the mailing system and the customer service team got it fixed asap for me! Love love love my items! Only bummer is I was getting a free tote bag with my order and didn’t receive it. Hopefully it’ll show up soon!
Jordan replied quickly, was friendly, and solved the problem fast. Thanks Jordan!
Didn’t know what to expect since id never ordered from here but it was great! Shipping was super fast and communication was immediate and often at every step.
AMAZING! Within just SIX minutes of emailing about a mistake I made during my order, Olivia with Customer Service read my email, heard and appreciated my concerns, and resolved my problem. And then, she took the time to write a personal email back to me updating me on the resolution to make sure I knew I was taken care of. Absolutely, the BEST and most impressive customer service I've ever received!!! Now, in addition to telling people where I got my cute Amour sweater - and pretty new yellow sweater - I’ll also be telling people about how Easy Clothes truly values and take cares of their customers. That means everything! Thank you Olivia and Easy-Clothes!
We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.
918 N Western Avenue, 90029, Los Angeles, United States
4.7
308 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Jordan replied quickly, was friendly, and solved the problem fast. Thanks Jordan!
Date of experience: April 15, 2025
Reply from Easy Clothes
Happy Friday Christie! ❤️
Thank you for your lovely message! We're so happy to hear that Jordan was quick, and got everything sorted for you in no time. 😊 We'll be sure to pass along the kind words!
Have a beautiful start to your weekend from the entire Easy Clothes family xx 💕
Absolutely amazing! Had some issues with the mailing system and the customer service team got it fixed asap for me! Love love love my items! Only bummer is I was getting a free tote bag with my order and didn’t receive it. Hopefully it’ll show up soon!
Date of experience: March 28, 2025
Reply from Easy Clothes
Bonjour Alyssa❤️
Thank you so much for your kind words! We’re so glad our customer service team was able to quickly sort out the mailing issue for you, and even more excited that you’re loving your items! 😊🛍️
We’re sorry to hear the free tote bag didn’t arrive with your order—that’s definitely a bummer! Please feel free to reach out to our customer service team and we’ll make it up to in your next order 💌
Have a beautiful Tuesday from the entire Easy Clothes family xx 💕
I ordered the wrong size and the exchange process was so quick and easy! I found my new favorite pair of jeans :)
Date of experience: March 28, 2025
Reply from Easy Clothes
Bonjour ❤️
Thank you for your sweet review! We’re so happy to hear that the exchange process was quick and easy—and even happier that you found your new favorite pair of jeans! 👖😊 Nothing makes us smile more than knowing you feel great in your pieces. ✨
Have a beautiful day from the entire Easy Clothes family xx 💕
Didn’t know what to expect since id never ordered from here but it was great! Shipping was super fast and communication was immediate and often at every step.
Date of experience: February 25, 2025
Reply from Easy Clothes
Bonjour 💕
Thank you for giving us a chance! We're so happy to hear that you had a great first experience with us. 😊 Fast shipping and clear communication are so important, and we're glad we could make your first order seamless ✨
Have a beautiful start to the week from the entire Easy Clothes family xx ❤️
Jordan helped make the exchange and return extremely easy process!
Date of experience: February 23, 2025
Reply from Easy Clothes
Bonjour ❤️
Thank you for your lovely feedback! We're so glad to hear that your exchange process was easy. 😊 We always strive to make everything as seamless as possible so any feedback is great! ✨
Have a beautiful end to your Wednesday from the entire Easy Clothes family xx 💕
Jordan helped me in a very timely & efficient manner! 10/10 recommend
Date of experience: February 15, 2025
Reply from Easy Clothes
Bonjour ❤️
Thank you for your kind words! We’re so happy to hear that Jordan was able to help you so quickly! Your words mean the world to us !
Have a beautiful day from the entire Easy Clothes family xx 💕
AMAZING! Within just SIX minutes of emailing about a mistake I made during my order, Olivia with Customer Service read my email, heard and appreciated my concerns, and resolved my problem. And then, she took the time to write a personal email back to me updating me on the resolution to make sure I knew I was taken care of. Absolutely, the BEST and most impressive customer service I've ever received!!! Now, in addition to telling people where I got my cute Amour sweater - and pretty new yellow sweater - I’ll also be telling people about how Easy Clothes truly values and take cares of their customers. That means everything! Thank you Olivia and Easy-Clothes!
Date of experience: January 30, 2025
Reply from Easy Clothes
Bonjour ❤️
Wow, this truly made our day! 😊 We’re beyond thrilled to hear that Olivia was able to assist you so quickly and make your experience so seamless. Customer care is at the heart of what we do, and knowing that you felt heard, appreciated, and taken care of means the world to us. ✨
And of course, we LOVE that you’re sharing the love—not just for your new wardrobe additions—but also for your experience with us. 💛 Thank you for being such a wonderful part of the Easy Clothes family!
Have a beautiful day, and we can’t wait to serve you again! xx 💕
The belt and sweater I ordered were both as pictured but both had an awful chemical smell to them. The sweater still smells even after multiple washes. The quality is iffy for the price point as well. I will get good wear out of both pieces but neither will last several seasons.
Date of experience: December 30, 2024
Reply from Easy Clothes
Bonjour Tori ❤️
Thank you for sharing your experience with us. We’re glad to hear the belt and sweater matched the pictures, but we’re truly sorry about the chemical smell and that the quality didn’t meet your expectations. That’s certainly not the standard we strive for.
Your feedback is invaluable, and we’ll be looking into this issue to ensure better quality moving forward. If there’s anything we can do to help or if you’d like to discuss this further, please don’t hesitate to reach out to our customer service team help@easy-clothes.com or via our live chat which will respond within minutes —they’re always here to assist! 😊
Have a beautiful day from the entire Easy Clothes family xx
I highly recommend Easy-Clothes.us. You can find some really good pieces that are one of a kind for an affordable price. Some pieces like the Gaston cardigan or the Solan Jeans I ordered more than once! Their customer service is really helpful and reliable. Really recommend them.
Date of experience: November 27, 2024
Reply from Easy Clothes
Bonjour Nathalie ❤️
Thank you so much for your thoughtful review and for recommending us! We're thrilled to hear you’ve found unique, one-of-a-kind pieces you love— (such great choices 😉). It makes us so happy to know you came back for more! Our customer service team is always here to help, and we’re grateful for your trust and support. ✨
Have a beautiful day from the entire Easy Clothes family xx
Reply from Easy Clothes
Bonjour ❤️
Thank you for being such a loyal customer—three purchases and counting! 😊 We're so happy you’re loving the quality of our clothing and the quick delivery. It means the world to us! ✨
Have a beautiful day from the entire Easy Clothes family xx
The staff are always ready to go out of their way to make shure if it not on display they will go check the system to see if they have your product in stock, if you still want whatever your looking for can be ordered great experience
Date of experience: October 12, 2024
Reply from Easy Clothes
Hello!
I dont believe this review is for our store easy-clothes.us seeing as we do not ship to Europe and i see you are based in the UK :/ Please try and reach out to the store that you are referencing and I am sure they will be able to help you out !
Hope you have a beautiful day xx
Love your clothes and the customer service is excellent. Very easy to return and love that you are located and ship right from Souther California
Date of experience: October 28, 2024
Reply from Easy Clothes
Bonjour Christina❤️
Thank you so much for your kind words! We're thrilled that you love our pieces and that our return process made things easy & convenient, and yes—shipping right from Southern California helps us get your items to you even faster! ✨
Have a beautiful day from the entire Easy Clothes family xx
Love the designs. Looks exactly like the pictures. Great customer service
Date of experience: October 28, 2024
Reply from Easy Clothes
Bonjour ❤️
Thank you for your lovely feedback! We're so glad to hear that you love our designs and that everything looked just the way you wanted! Our customer service team is always here to make your experience seamless and enjoyable! 😊✨
Have a beautiful Tuesday from the entire Easy Clothes family xx
Clothes are always a 10/10! The fit is magical. I just wish I knew how to use my reward points!!!
Date of experience: October 25, 2024
Reply from Easy Clothes
Bonjour Taylor ❤️
Thank you so much for your sweet words! We're thrilled that you find our pieces to be a perfect 10! ✨ As for our Easy Oasis rewards, the easiest way is to utilize them at checkout where you should be able to activate them or directly on our Easy Oasis page which you can find by clicking on "Loyalty" in our menu. From there you can select various discounts that you have access for which in turn you will receive a discount code ❤️ If you are still unsure please never hesitate reaching out to our customer service and we will make sure to show you how to in more depth!
Have a beautiful day from the entire Easy Clothes family xx
I initially ordered two shirts after seeing them on social media. I’m always a little skeptical or ordering clothing I’ve seen on social media, but they were so beautiful and great quality. So after my first order I ordered 7-8 more because I needed more shirts for work. Again, everything was beautiful and great quality. In this order, a couple of things accidentally did not ship. I contacted costumer service. They were so nice and helpful. They immediately shipped the missing items to me. These are equally beautiful. I’m a customer for life now.
Date of experience: October 15, 2024
Reply from Easy Clothes
Bonjour Merri ❤️
Thank you so much for sharing your detailed experience with us! We’re absolutely thrilled that you decided to give us a try after seeing our shirts on social media and that they exceeded your expectations in both beauty and quality. 😊 We completely understand being cautious when ordering online, so it means a lot that you felt confident enough to place another order — all of our work makes sense when we read things like this!
We’re truly sorry for the hiccup with the missing items, but we’re glad our customer service team was able to help you quickly and get everything sorted out right away. It’s wonderful to hear that the new pieces were just as perfect for you, and we’re beyond excited to have gained a customer for life! 💕
Have a beautiful day from the entire Easy Clothes family xx
Great customer service. They answer immediately. Clothing is such good quality!!
Date of experience: October 07, 2024
Reply from Easy Clothes
Bonjour Katherine❤️
Thank you for your kind words! We're so happy to hear you had a great experience with our customer service and that you love the quality of our clothing! ✨🛍️ We’re always here to help and make your shopping experience amazing!
Have a beautiful start to your Tuesday from the entire Easy Clothes family xx
Great quality and fit and the clothes smelled so good. Is that a fragrance you have in your stores? I would love to purchase if it is.
Date of experience: September 15, 2024
Reply from Easy Clothes
Bonjour Angie ❤️
Thank you for your amazing words! We're thrilled to hear you loved the quality and fit of our clothes—and we're so glad you noticed the fresh scent! The fragrance is an in house scent that unfortunately we dont sell quite yet ! We are definitely thinking about it however so be on the look out in the near future ! 🌸
Have a beautiful day from the entire Easy Clothes family xx
Date of experience: October 01, 2024
Reply from Easy Clothes
Hi ❤️
Thank you for your kind words! We're so glad you had a fast and friendly experience with our team. We're always here to help with a smile! 😊
Have a beautiful end to your Wednesday from the entire Easy Clothes family xx
Amazing customer service. I received my order quickly and when I had to return it due to a size issue they were very fast in getting back to me. I loved the item but it was the wrong size!
Date of experience: September 27, 2024
Reply from Easy Clothes
Bonjour ❤️
Thank you for the 5 stars! We're glad to hear that your order arrived quickly and that our customer service was able to assist you promptly with the return. We're sorry the size wasn't quite right, but we hope you'll find the perfect fit next time! 😊
Have a beautiful day from the entire Easy Clothes family xx
The customer service for this company is excellent. They respond instantly to my emails and provide such an easy return process. I can't say enough good things about them.
Date of experience: September 25, 2024
Reply from Easy Clothes
Bonjour Hannah ❤️
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer service and found the return process easy, our goal is to make things as fun and seamless as possible! It means a lot to us, and we're always here to help whenever you need! 😊
Have a beautiful day from the entire Easy Clothes family xx
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