Flatbike, Inc. Reviews 322

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I appreciate the free shipping, the one-on-one conversation with Bob about how best to use my flatten my bike kit, and the knowledge passed to me.

Rated 5 out of 5 stars

I bought (at full price) two THINStem folding stems (1.25) for my 2 Wallke X3 Pro e-bikes. They fit perfectly and are made of solid & joint welded material. Included detailed instructions are easy to follow. Folding the handlebars is the best addition I could make to these bikes for transporting & storage. Quality craftsmanship throughout. Thank you so very much.

Rated 5 out of 5 stars

Recent purchase of a used DF-6 folding mountain bike.
Until now I have been riding 20" folders for touring. This bike fits in the same bag as my 20" so long as I put the front wheel on the wrong side
and remove the handlebar, less than 3 minutes (only necessary for long distance trains). No comparison this bike is fantastic quality, and the ride is amazing, nothing like a 20" folder.

Rated 4 out of 5 stars

Love the quick release technology of these pedals and the build quality is top notch. Installation instructions could use some additional details, especially with with regards to which washer goes where and in what order. I had to find a Flatbike video on YouTube and re-watch the video several times until I spotted washer placement-order details. I'm also a little disappointed with the size of the flat pedals, they are much smaller than I expected. I would suggest placing the dimensions of the pedals on the web site.


Company details

  1. #5 of 32 best companies in Bicycle Store
  2. #4 of 21 best companies in Bike Accessories Store
  3. #8 of 53 best companies in e-Commerce Service
  4. #16 of 46 best companies in Manufacturer
  5. #24 of 79 best companies in Sporting Goods Store

About Flatbike, Inc.

Written by the company

Full-size bikes are fun and easy to ride, but not so fun and easy to store and transport. Do you buy a bike rack for your car, driving around with the sensors covered and valuables outside your car---or is there a better way? When your bike is inside, how do you keep it conveniently accessible, yet out of the way?

This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better.

Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat. Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.

Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!

FREE shipping in the US and Canada

Also 30 days risk-free returns.

Most bikes ship within two days, from the Seattle area, after a 16-point quality check.

Contact info

4.8

Excellent

TrustScore 5 out of 5

322 reviews

5-star
4-star
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1-star

Rated 5 out of 5 stars
Verified

Excellent Knowledge

I appreciate the free shipping, the one-on-one conversation with Bob about how best to use my flatten my bike kit, and the knowledge passed to me.

Date of experience: March 27, 2025

Rated 5 out of 5 stars
Verified

Super-responsive

The guys at Flatbike were super-responsive to my queries and sent the items overseas to me quickly and efficiently.

Date of experience: March 18, 2025

Rated 5 out of 5 stars
Verified

Great service and product

While my order went fine, there were some delivery issues (USPS' fault), but customer service was very responsive and helped me track the delivery. They were great.

Date of experience: January 31, 2025

Rated 4 out of 5 stars
Verified

Good product

Mr. Forgrave made everything he could to make sure I'd receive the order as soon as possible.

Date of experience: December 08, 2024

Rated 5 out of 5 stars
Redirected

Extraordinary support, quality & shipping!

Wait, what? We're only allowed to give 5 stars??? Bob answered really quickly just after Christmas, shipped my parts the same day to the UK and I received them 4 days later - even with a weekend in between! The parts, Folding THINStem and Pop-Off Pedals are high quality but the service goes above and beyond!

Date of experience: December 30, 2024

Rated 5 out of 5 stars
Verified

Fast service

Fast service. Sent by rocket propelled santa sled.All the way to the UK. Thanks guys/gals.

Happy holidays.

Date of experience: December 04, 2024

Rated 5 out of 5 stars
Verified

Gravel Bike

I got the gravel bike. It was shipped quickly and packaged well. The bike itself is very solid and rides like any non-folding bike. The mechanism appears to be extremely strong and has a backup clamp so that it's virtually impossible for it to come apart while riding. The quality is top notch.

Date of experience: November 04, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Thanks for the thoughtful write-up about quality. Happy riding!

Rated 5 out of 5 stars
Verified

No pedal, No go on electric bike.

So far this thing work great. Easy to remove and install. I use it on electric fat bike to deter bike from pedaling away.

Date of experience: October 28, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Excellent. Who's going to ride off on the bike with no pedals?

Rated 5 out of 5 stars
Verified

Service

Ordered some folding handle bars for our electric bikes. The customer service has been great. Shipping was super fast can’t wait to install them.

Date of experience: September 25, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Thanks! Glad we could help make the experience easier!

Rated 4 out of 5 stars
Verified

ad use…these PEDALS

Don't scratch your car instead use these petals.

Date of experience: September 09, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Thanks, Peter! Is there anything we can do better?

Rated 5 out of 5 stars
Verified

Well made work great

Very quick delivery. Pop off pedals and thin stem installed easily and seem very solid. Only have a couple of rides with them. Definitely nicer putting my bike in my mini van easier with no snagging on the pedals no handlebars blocking the whole rear view.

Date of experience: August 23, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Easier bike travel. Woohoo! That's what we're looking for!

Rated 5 out of 5 stars
Verified

Flatbike pedals

Flatbike pedals are a great product: my feet stay on them easily and they disconnect quicker than the Wellgo pop-off pedals.

Date of experience: August 23, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Awesome. Thanks for sharing.

Rated 5 out of 5 stars
Verified

Revelo ThinStem

I ordered a Revelo ThinStem - very quick processing of the order, and the thing itself arrived nicely via Fedex.

Date of experience: July 28, 2024

Flatbike, Inc. logo

Reply from Flatbike, Inc.

Thanks for letting us know that's working well.

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