Jacaranda Living Reviews 448

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

LOVE THE NIGHTGOWNS AND PJS... I AM MENOPAUSE AND I NOTICED IMMEDIATELY - NO LONGER HOT AND HUMID WITH WEARING THESE COTTON BREATHABLE PJS. WHAT A DIFFERENCE IN MY SLEEP. I LOVE THE PJS - SO BEAUTIFUL AND SOFT!!!

Rated 5 out of 5 stars

I’m writing this a second time. Not sure if the first one went through. You’ve been great even though we had a problem with the credit card ending in 6885. Your email said the order was shipped but on what payment? Last night I got an email from Cathy Deale saying she would contact me today with a new link for payment. I haven’t heard from her yet. Did Chase honor the payment even though I shut the card down?

Rated 5 out of 5 stars

I’m in my late 20’s and it never occurred to me to get myself a bathrobe. I never thought of it as something that would make a difference on my routine, happily proven wrong. The quality of Jacaranda’s bathrobes is unmatched. I get out of the shower and I’m comfortably wrapped and dried and cozied up immediately. No chance for the cold air to make me tense up. This is an investment for wellness!

Rated 3 out of 5 stars

Simple cotton nightie. Not sewn very well and quality of cotton is average.shortcuts taken on finishing.


Company details

  1. #3 of 6 best companies in Linens Store
  2. #20 of 94 best companies in Decoration and Interior Design Store
  3. #18 of 133 best companies in Women's Clothing Store

Information provided by various external sources

Wholesaler & Retailers of fine embroidered bath & bed linens for home and spa, ladies cotton sleepwear, baby layette and little girls cotton dresses


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

LOVE THE NIGHTGOWNS AND PJS..

LOVE THE NIGHTGOWNS AND PJS... I AM MENOPAUSE AND I NOTICED IMMEDIATELY - NO LONGER HOT AND HUMID WITH WEARING THESE COTTON BREATHABLE PJS. WHAT A DIFFERENCE IN MY SLEEP. I LOVE THE PJS - SO BEAUTIFUL AND SOFT!!!

Date of experience: March 05, 2025

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Rated 5 out of 5 stars

Amazing quality

Amazing quality! I had a little matching set with my daughter and the fabric is lovely! I love the detailing each piece has! If fabric content is everything to you like me, you will love their items

Date of experience: February 04, 2024

Rated 5 out of 5 stars
Verified

I’m writing this a second time

I’m writing this a second time. Not sure if the first one went through. You’ve been great even though we had a problem with the credit card ending in 6885. Your email said the order was shipped but on what payment? Last night I got an email from Cathy Deale saying she would contact me today with a new link for payment. I haven’t heard from her yet. Did Chase honor the payment even though I shut the card down?

Date of experience: February 04, 2025

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Rated 5 out of 5 stars
Verified

Spa at home… seriously…

I’m in my late 20’s and it never occurred to me to get myself a bathrobe. I never thought of it as something that would make a difference on my routine, happily proven wrong. The quality of Jacaranda’s bathrobes is unmatched. I get out of the shower and I’m comfortably wrapped and dried and cozied up immediately. No chance for the cold air to make me tense up. This is an investment for wellness!

Date of experience: October 28, 2024

Rated 5 out of 5 stars
Verified

Citrus Christmas towels and tissue box cover

The product is prettier than pictured. It has gotten difficult to find hand embroidered towels. Although the towels are slightly higher in price the quality of Jacaranda embroidered towels are so much more beautiful. I had a small concern and contacted customer service. My question was answered immediately. I am glad to support a small and growing business.

Date of experience: October 31, 2024

Rated 5 out of 5 stars

I just had my third baby and have been…

I just had my third baby and have been living in my Jacaranda gown and robe! This is my third piece and I am just always blown away at the quality and detailing!! They have been the perfect lightweight pieces!! A customer for life!

Date of experience: August 29, 2024

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Rated 4 out of 5 stars
Verified

Your website sometimes is difficult…

Your website sometimes is difficult when you open one specific thing it is difficult to go back to where you were or if you enlarged it to look at it better. Your products are fantastic

Date of experience: October 15, 2024

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Reply from Jacaranda Living

Thanks for this feedback Nancy! We are on it already to see if we can improve it.
Thank you for your kind words about our products, and for being a loyal customer!

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Rated 1 out of 5 stars
Verified

Fake advertising

Fake advertising; misleading everything.

Date of experience: September 30, 2024

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Reply from Jacaranda Living

I'm so sorry your package is delayed, Lawrence. Tracking is showing it is out for delivery today, I believe the USPS delays to FL addresses were caused by the hurricane disruptions.
I assure you we do not do any fake advertising or try to mislead anyone in any way. We will gladly replace the nightgown if it has gone missing in the postal system.

Rated 5 out of 5 stars
Verified

Timely and professional handling of…

Timely and professional handling of order and shipment. Lovely quality.
BTW, I spoke with a stockist (Just Add Embroidery) in Cincinnati, and the owner had nothing but wonderful comments about her dealings with your owner! Always nice to pass those remarks along!

Date of experience: September 24, 2024

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Reply from Jacaranda Living

Thank you for your kind words, Nancy! And for taking the trouble to pass on the message from Just Add Embroidery, I feel the same!
Best,
Cathy Deale

Rated 5 out of 5 stars
Verified

I'm OBSESSED

I'm OBSESSED. This is my favorite night gown. It's SO thin, effortless, elegant and soft as butter. You'll LOVE these nightgowns - for you or amazing as gifts!

Date of experience: September 18, 2024

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Reply from Jacaranda Living

AWWW thank you Heather! You look stunning in it. So glad you love the new Adelaide :)

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