4.9
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I can't say enough good things about Amith and the incredible support he provides! Every time I open a ticket, Amith is incredibly fast to respond and consistently resolves my issues in under 30 minutes. His efficiency, professionalism, and dedication to his customers are unmatched. It's a relief to know I can count on him to get my problems solved without delay. Thank you, Amith, for going above and beyond every single time!
I recently subscribed to NameHero for WordPress hosting. I made this choice based on several data-based analyses giving NameHero high marks for system performance and customer support. They are also very cost competitive.
So far I've been happy with the service.
Just today I contacted support to make a change to my account and they responded quickly, made the change, and answered my follow-up questions.
Shout out to Kankappa and Thara who helped me with this!
I recently faced a blacklist issue on my website and reached out for live support. ASHITHA was incredibly helpful throughout the process, quick to respond, knowledgeable, and very patient. She guided me step by step and ensured the issue was resolved smoothly. Really appreciate her support and professionalism
Anju from the Namehero billing department has been helping me greatly sort out some billing issues and now everything is how it should be. 3 years with Namehero and signing up for another 3!
Written by the company
Written by the company
30 Day / 72 Hour Money Back Guarantee
Kansas City, United States
4.9
4K reviews
Replied to 78% of negative reviews
Typically replies within 24 hours
Quick, to the point, easy to understand advice that allowed me to fix the problem with no issues at all. Great service!!!
Date of experience: April 16, 2025
Date of experience: April 21, 2025
A sincere desire to resolve problems in a reasonable manner along with going over and above.
Date of experience: April 18, 2025
name hero has the best customer service I've ever had experience with. thank you Sam D for all the help today
Date of experience: April 21, 2025
Name hero always responds right away with clear instructions on how to solve your issue
Date of experience: April 21, 2025
Sruthy looked at the whole issue, provided a choice of solutions and implemented my preference.
Sorted within hours over the holiday weekend.
Date of experience: April 19, 2025
I've had good experiences with Namehero so far. The transition was easy, and the service has been solid. My most recent interaction was because one of my accounts had been unwittingly set up for a subscription payment plan and overpaid, but the service team was helpful and efficiently refunded the overage credit.
Date of experience: April 18, 2025
Quick Response
Knowledgeable
Resolved the issue to my satisfaction
Took the time to teach and fill knowledge gaps
Date of experience: April 18, 2025
I recently faced a blacklist issue on my website and reached out for live support. ASHITHA was incredibly helpful throughout the process, quick to respond, knowledgeable, and very patient. She guided me step by step and ensured the issue was resolved smoothly. Really appreciate her support and professionalism
Date of experience: April 21, 2025
I try to sultion problems wiht my ftp configuration, and after many trys, finally work, thanks, without your help I can't do.
Date of experience: April 20, 2025
I have been a loyal user of NameNero for quite a long time and I have always been attracted by how quickly and efficiently the support can help with various kinds of problems related to hosting.
The other day I had to make a refund for the renewal of a new annual subscription, which I could not afford to renew at the moment (I believe that I will be able to do this in the coming months), Sruthy Padma was able to kindly help me resolve this issue in the shortest possible time and leave a positive impression of this hosting (for the umpteenth time :)
Grateful
Date of experience: April 20, 2025
Date of experience: April 20, 2025
Date of experience: April 15, 2025
Arunkumar did a great job helping me with the DNS and site migration issue, thank you.
Date of experience: April 18, 2025
Arunkumar was extremely knowledgable and helpful when trying to solve my nameserver issues and what I need to do to best utilize my domain.
Date of experience: April 18, 2025
Anju from the Namehero billing department has been helping me greatly sort out some billing issues and now everything is how it should be. 3 years with Namehero and signing up for another 3!
Date of experience: April 18, 2025
Amazing agent Amith! really helped me with what I needed. Very kind, polite and professional. Awesome service!
Date of experience: April 18, 2025
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