Peaches Boutique Reviews 7,401

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 3 out of 5 stars

I really liked that I was able to just shop. No one bothered me. However I don’t like the person who was helping me. She had so much attitude. She was also talking bad about people there in spanish thinking I didn’t know spanish! I feel whenever I asked a question she just didn’t care and was rude. If you are going to work with customers, be nice!

Rated 5 out of 5 stars

I loved the huge selection but I already had a dress in mind, walked in and found it right away and walked out with it. My sales associate was the sweetest ever and even people who were standing waiting for dressing rooms were super sweet to all the girls that came out in their dresses. The nicest environment but it can get crowded sometimes.

Rated 5 out of 5 stars

Gorgeous dress and exceptional quality. This is our second dress purchased at Peaches. This one was ordered online. The sizing chart was true to sizing and made it easy. Delivery was fast with uodates. In store experience is also wonderful with impeccable service. Highly recommend!!

Rated 4 out of 5 stars

i love this boutique so muchhh!! all of the staff is so welcoming and nice, i felt so at home. the dresses i saw and tried on were absolutely beautiful. i didn’t find something exactly like what i wanted, but i did find my prom dress and it is soooo beautiful. thank you guys for making this experience so great! the only thing i didn’t like was that going in was a little overwhelming at first, but everyone was so nice that i became comfortable very quickly. THANK YOU GUYS!!


Company details

  1. #13 of 133 best companies in Women's Clothing Store
  2. #54 of 752 best companies in Clothing Store
  3. #2 of 15 best companies in Dress Store
  4. #25 of 109 best companies in Fashion Accessories Store

Written by the company

Peaches Boutique has been in Chicago for over 35 years helping people find their dream dress. We offer tons of Prom dresses that will fit your price range needs. We carry over 20,000 dresses during our peak season and feature reputable designers such as Sherri Hill, Mori Lee, Jovani and Ellie Wilde. We not only carry prom dresses but we also carry dresses that will be perfect for your Quinceanera, Sweet 16, Bat Mitzvah, Winter Formal, Homecoming, Wedding guest and many more. We have a 20,000-square-foot store that stocks over 20,000 dresses. That's right, you will not find anyone else out there that carries that much stock, especially an online retailer. We register all the dresses sold at Peaches and maintain our motto of not selling the same dress in the same color to the same event. We have nearly every prom dress in every size and color from every prominent dress designer. This is extremely important in the prom industry because it has such a short selling season. If you are in a pinch in March or April looking for the hottest-selling style, Peaches will have that gown for you because we order a huge quantity to begin with. No one wants to take a chance on ordering a dress and waiting 10 weeks to receive it! Most girls want to try their dress on and be able to take it home that same day to show off to their family and friends. At Peaches, that is exactly what you can do! Peaches is unique in that we dedicate 90% of our floor space to prom dresses. Many online stores only stock one-size samples and do not even have a brick-and-mortar, not PEACHES. We like to think of ourselves as a tremendous retail store that warehouses all styles, sizes, and colors. Whatever your event may be: Quinceneara, Sweet Sixteen, Pageant, Prom, Homecoming, Engagement, Wedding, and any other event, Peaches will have the dress of your dreams! While shopping for your perfect dress, our Peaches staff is fully trained to provide the best customer service imaginable. Our staff is fluent in Spanish and they will pamper you like a princess and make you look perfect from head to toe. At Peaches, the staff understands what styles are the most figure-flattering for your body. We carry gorgeous gowns in every size imaginable, from sizes 0-30 IN STOCK! Whether you are searching for a curve-hugging mermaid dress, an elegant A-line style, or a Cinderella-style ball gown, we'll find the perfect dress for you! We carry stunning shoes and every accessory imaginable (earrings, necklace sets, bracelets, tiaras, headbands, and much more!). We also provide alterations. The same day you purchase your dress, you can get pinned for alterations and not have to worry about finding a seamstress that you do not know and trust. Peaches knows how important prom night is for you and that is why we strive to maintain our motto of never selling the same dress in the same color to the same event.Check out our website to see the latest styles in dresses we have to offer. Thank you for choosing Peaches Boutique! #peachesboutique #prom #promdresses

Biggest Selection and Customer Service

Written by the company

We promise a once in a life time dress shopping experience
We are committed to finding you your dream dress for any event.

Satisifaction Guarantee!

Easy Returns

Not happy with your order? We offer easy returns and exchanges!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

Nice but attitude

I really liked that I was able to just shop. No one bothered me. However I don’t like the person who was helping me. She had so much attitude. She was also talking bad about people there in spanish thinking I didn’t know spanish! I feel whenever I asked a question she just didn’t care and was rude. If you are going to work with customers, be nice!

Date of experience: April 18, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for letting us know. We appreciate your business.

Rated 5 out of 5 stars
Verified

I loved the huge selection

I loved the huge selection but I already had a dress in mind, walked in and found it right away and walked out with it. My sales associate was the sweetest ever and even people who were standing waiting for dressing rooms were super sweet to all the girls that came out in their dresses. The nicest environment but it can get crowded sometimes.

Date of experience: April 05, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

The workers were very helpful and sweett

The workers were very helpful. They helped me with every dress I wanted to try on. And they were extremely sweet.

Date of experience: April 15, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

Gorgeous dress and exceptional quality

Gorgeous dress and exceptional quality. This is our second dress purchased at Peaches. This one was ordered online. The sizing chart was true to sizing and made it easy. Delivery was fast with uodates. In store experience is also wonderful with impeccable service. Highly recommend!!

Date of experience: April 15, 2025

Peaches Boutique logo

Reply from Peaches Boutique

We appreciate you taking the time to let us know. Thank you.

Rated 4 out of 5 stars
Verified

Last minute Lucy here!

Last minute Lucy here!! Ordered my daughter’s dress on Saturday paid for the overnight shipping dress arrived as promised Today!! 10-10-10’s across the board.

Date of experience: April 15, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Great to hear. We appreciate your business.

Rated 5 out of 5 stars
Verified

Best prom shopping experience!

Best prom shopping experience!! From selecting a dress, try-on staff, to alterations it was all seamless experience. Everyone should experience this level of service. Thank you Peaches for the dream dress and excellent customer service!

Date of experience: April 14, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for the feedback and your business.

Rated 5 out of 5 stars
Verified

Called about a dress found online.

I called Peaches from out of state about a dress our daughter found online and they shipped it to our home within days.

Date of experience: April 01, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

Peaches has amazing service and they…

Peaches has amazing service and they are really nice and when there is a problem they think quick on your feet, the one perk about it is you can’t take pictures in your dress but everything else i give a 10/10

Date of experience: April 13, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for the feedback and your business.

Rated 5 out of 5 stars
Verified

100/10 experience

We had a wonderful experience at Peaches. We had never been to this dress store before, and it exceeded our expectations. Maryann was incredibly helpful, and made sure that we found the perfect dress. She went above and beyond. We will definitely be returning to Peaches in the future.

Date of experience: April 11, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look