Quality Quest Bikes logo
Visit website

Quality Quest Bikes Reviews 4

•
TrustScore 3.5 out of 5

3.7

Bicycle Store
Write a reviewVisit website
Write a review

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store

Written by the company

We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.

Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot
Rated 5 out of 5 stars

The best experience

After doing extensive research on trykes and their companies, I chose the Meetone Pro, and Quality Quest Bikes. I was impressed with the quality of the bike and with Matt, owner who spoke on phone with all my questions answered. He was honest and always responded to any texts. Delivery was on time as scheduled. Great company to do business with. Bought two trykes

Date of experience: April 14, 2025

Quality Quest Bikes logo

Reply from Quality Quest Bikes

Thank you Diane for your kind review. It was a pleasure supporting you in your shopping journey! We hope you are enjoying your new three-wheel ride!

Advertisement
Rated 5 out of 5 stars
Verified

Tremendous followup

Tremendous followup, always available when called. Always portrayed that they wanted to help me. Thanks again!

Date of experience: March 24, 2025

Quality Quest Bikes logo

Reply from Quality Quest Bikes

Thank you Loren for your kind review! It was a pleasure assisting you during this process. We appreciated all your patience and hope you are really enjoying your new ride!

Rated 5 out of 5 stars

These guys are the BEST ⭐⭐⭐⭐⭐

Great experience, competitive prices and customer service was super supportive, they even responded during weekends! I received my bike on time and I am beyond happy with my purchase!

Date of experience: March 13, 2025

Quality Quest Bikes logo

Reply from Quality Quest Bikes

Thanks Dan, it was a pleasure assisting you, we hope you are enthusiastically satisfied with your new bike!

Rated 1 out of 5 stars
Verified

Nothing wrong with the company or…

Nothing wrong with the company or customer service, however my product broke in half first week…

Date of experience: March 09, 2025

Quality Quest Bikes logo

Reply from Quality Quest Bikes

Hi Dylan, Thank for your feedback and sorry to hear about your experience with the Bow and Gun rack you purchased. We would appreciate an opportunity to try to understand the situation better to learn what led for the product to fail. We always strive to make things right for our customers and pass on any feedback we can to the manufacturers when a product doesn't quite meet customer expectations. Please also consider using the product pages to leave specific product reviews, and feel free to contact us at support@qualityquestbikes.com to assist you further!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look