3.8
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Sophie’s Boutique is more than just a clothing store, it’s a heartfelt journey that began in 1997, born from one woman’s deep love for timeless fashion and meaningful connection. Founded by Sophie, a mom of two with a passion for beautifully crafted pieces, the boutique was built on the belief that style should empower, comfort, and celebrate individuality. Over the years, Sophie’s has grown into a trusted space for women seeking elegance with a modern edge, thoughtful craftsmanship, and size-inclusive designs that truly fit. Every piece in the collection, from iconic dresses and cozy lounge sets to curve-loving silhouettes and standout accessories was carefully chosen with love, quality, and the customer in mind. For Sophie, fashion has always been a form of self-expression and confidence, and that mission has stayed at the heart of the brand through every season. Now, after decades of dedication and creativity, Sophie’s Boutique is saying a bittersweet goodbye. While the boutique is closing its doors, its spirit lives on in the stories shared, the confidence sparked, and the community built. As a final thank you, everything is on sale up to 80% off, so that these beloved pieces can continue their journey in closets that appreciate them most.
3.8
16 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Absolute trash. Shame on me for not reading the return policy. The cost to ship this junk back isn't worth the hassle. Cheap dress the quality of Shein, and the leather boots are cheap plastic total scam. If this shop spent even half the time on their products that they spent on their phony website they might earn the one star I gave them. They deserve zero.
Date of experience: April 21, 2025
I have always been very satisfied with the service provided by you. All the clothes are always stitched beautifully. Very cooperative and good quality merchandise.
Date of experience: April 10, 2025
Reply from Sophie's boutique Hamptons
Hi Emma,
I sincerely appreciate your nice remarks. We sincerely appreciate your unwavering faith in us and support. Hearing that you are pleased with the service and the caliber of our goods means a lot. Once again, thank you for joining us on this adventure, we are always available if you need anything! 🤍
Love,
Sophie
Why are you only rated 16.5 out of 100? That's not good! Spam Detector says your website is very suspicious?!?
Date of experience: April 16, 2025
Reply from Sophie's boutique Hamptons
Hi Donna,
we are a real store, and after 27 years of operation, we are at this point closing. As part of our closure process, we are now providing discounts for last sales.
Sincerly,
Sophie
I need information on your sizing. The measurements on a dress I like would put me in two sizes up. I wear a large in most all dresses and the one I wanted would put me in a 2XL!!
Is this accurate? Or from a manufacturer with different measurements?
Date of experience: April 17, 2025
Reply from Sophie's boutique Hamptons
Hi Toni,
We completely understand your worry regarding the sizing, as some styles may run smaller depending on the manufacturer. That specific dress probably has a more fitting cut or a different sizing scale if the chart suggests a 2XL even if you typically wear a large.
I must verify the specifics of your order's sizing in order to provide you with the most accurate recommendations. To help you further, please email us at care@sophiesboutiquehamptons.com.
I'm excited to assist you in locating the ideal fit. ❤️
Sincerely,
Sophie
They don't even deserve 1 star. Printed jeans are poor quality material/stitching. I wear a 2/4 and the fit it horrible. Don't waste your money. They look nothing like the webpage picture. So frustrating to pay that kind of money for POS jeans.
Date of experience: April 16, 2025
Reply from Sophie's boutique Hamptons
Hi Dawn,
We sincerely apologize for your experience and value the time you took to provide us with your thoughts. We don't strive to deliver this kind of service or quality, and we know how annoying it may be to receive anything that falls short of your expectations, particularly when you're shopping online.
We would like the chance to put things right for you. For assistance in resolving this, please contact us at care@sophiesboutique-hamptons.com so that we can investigate your order. We can assist you with an exchange, return, or refund.
Your trust means a lot to us, and we’re grateful for the chance to improve and learn from this.
Sincerely,
Sophie
I ordered a pair of the printed jeans and they didn’t look anything like the picture, poorly crafted and horrible material. For sure came from somewhere else and cheaply made. I wish I could actually tell where these products are being made.
Date of experience: April 16, 2025
Reply from Sophie's boutique Hamptons
Hello Tracey,
We're very sorry if the jeans did not live up to your expectations, it is most definitely not the kind of experience we strive to deliver. We sincerely value your candid criticism and recognize your worries regarding the workmanship and quality.
We at Sophie's Boutique work hard to make sure that our products match the images on our website, and we're sorry if this wasn't the case for you. We would be delighted to investigate this further for you and put this right.
Please reach out to us at care@sophiesboutique-hamptons.com with your order details and we’ll be happy to assist you.
Thank you again for bringing this to our attention, your feedback helps us do better.
Sincerely,
Sophie
The site was fake. Ordered and apparently it’s a fake company out of China. Should have known! The whole fake persona of Sophie and those pictures on their site are all fake. I’d imagine all these trust pilot reviews are fake too.
Date of experience: April 11, 2025
Reply from Sophie's boutique Hamptons
Hello Cj,
We sincerely appreciate you bringing this to our attention, and we are very sorry to hear about your experience. We want to reassure you that Sophie's Boutique is a reputable company dedicated to offering authentic products and first-rate service, and we fully appreciate your concerns about our website and merchandise.
We value this kind of feedback and would appreciate the chance to address any concerns and provide clarification. To ensure that your issues are appropriately addressed, please contact us directly at care@sophiesboutique-hamptons.com with the details of your order from our store.
Once again, we appreciate your feedback, which aids in our development.
Sincerely,
Sophie
I absolutely adore the trendy styles this store offers. The clothes fit so well and they look amazing on a curvy figure. I really appreciate this option and the quality of the goods is so great that I will order product in the future.
Date of experience: April 09, 2025
Reply from Sophie's boutique Hamptons
Hi Olivia,
I sincerely appreciate your love. 💕 We're thrilled to hear that you love the styles and that they perfectly accentuate your curves, that's precisely what we strive for! We appreciate your nice remarks regarding the quality and are eager to see what you choose next. We'll always have room for you! ✨
Love,
Sophie
Will order again and again until my wish list is complete!! Then will add more!! Can't say enough how much I love their clothes and style!
Date of experience: April 05, 2025
Reply from Sophie's boutique Hamptons
Hi Marnelli,
That is the vibe that we adore! 😍 Hearing how much you adore our clothing and style makes us very happy. Keep adding things to your wish list; we'll be here to support you at every turn! We sincerely appreciate your love and support; thank you very much. 💖
Love,
Sophie
So very happy I found your website after hours of searching for something stylish and festive for the holidays Thank you again Super Happy :)
Date of experience: April 10, 2025
Reply from Sophie's boutique Hamptons
Hi Ella,
Wow! your review truly made our day! We’re absolutely thrilled that you found our website after such a long search and that we could help you discover something both stylish and festive for the holidays. That’s exactly the kind of magic we hope to bring to our customers, and hearing that you’re "super happy" is the best!
Thank you so much for taking the time to share your experience! it means the world to us. We hope whatever you chose brings you tons of joy this season and makes your holidays feel extra special.
Wishing you all the best!
Thank you!
Love,
Sophie
Full figured and Fabulous indeed! I just got my order and I LOVE everything! Well-made, flattering and reasonably priced
Date of experience: April 04, 2025
Reply from Sophie's boutique Hamptons
Hi Avery,
You described it best, full figured and utterly lovely! 💃 That you enjoyed your order makes us very pleased. Your satisfaction with our pieces means the world to us. Nicely crafted, attractive, and reasonably priced? That's how Sophie's Boutique does things! We appreciate your business and hope to see you again soon!
Warm regards,
Sophie
Well lets just say your clothing made me feel sexy for once in my life. I have since placed more orders and AM THRILLED TO CLOTHES SHOP for the first time in my life. FINALLY, my light at the end of the tunnel! Thank you so much for thinking of us big boned women and giving us what we finally want!
Date of experience: April 06, 2025
Reply from Sophie's boutique Hamptons
Hi Harper,
Thank you so much for sharing this with us, it truly brightened our day! We do what we do because we want you to feel confident and sexy after wearing one of our products. We are happy to accompany you on your road to feeling wonderful in your clothing, something every lady deserves. Additionally, you are the bright spot at the end of the tunnel! For women like you, we will continue to design with love, curves, and confidence in mind. 💖
Warm regards,
Sophie
I was honestly surprised by how well-made everything is. The stitching, the fabric, the fit everything feels top quality. I’ve always been treated kindly by their customer service too. I’ll keep coming back.
Date of experience: April 07, 2025
Reply from Sophie's boutique Hamptons
Hi Zoe,
I sincerely appreciate your nice remarks. It means a lot that you noticed because we put a lot of love into every aspect, from the fit to the stitching. If they read this, our customer support representatives will be beaming! We look forward to seeing you again soon.
Warm regards,
Sophie
The styles are fresh and trendy, and the way the clothes hug my curves is just perfect. I love how confident I feel wearing them. The quality is great too, which makes it even better.
Date of experience: April 09, 2025
Reply from Sophie's boutique Hamptons
Hi Savannah,
Oh my, I appreciate the wonderful review. Hearing that our styles are giving you a sense of confidence and beauty makes us very happy. At Sophie's Boutique, we think that your individual style and curves should always be embraced by fashion. We're thrilled that you're enjoying the fit and quality. Thank you for including us in your wardrobe, and keep shining!
Warm regards,
Sophie
Very good customer service, informative and quick to respond. I don’t hesitate to order from sophies boutique because the customer care is good if anything with the order goes wrong.
Date of experience: April 03, 2025
Reply from Sophie's boutique Hamptons
Hi Chloe,
I really appreciate your kind remarks. Customer service is just as important to us at Sophie's Boutique as our clothing. That you trust us to take care of things in case something goes wrong makes us very happy, it's all a part of the experience! We will continue to make every effort to ensure that your shopping experience is as seamless as possible.
Sincerely,
Sophie
I couldn’t believe how fast the customer service team helped me out super friendly and efficient. My issue was sorted right away, and I’m honestly so impressed. It’s rare to find a store that cares this much. I’ll definitely keep shopping here!
Date of experience: April 01, 2025
Reply from Sophie's boutique Hamptons
Hi Lily,
Whoa, I really appreciate your nice remarks. Finding the ideal item or making sure your shopping experience is flawless are just two examples of how we at Sophie's Boutique strive to make every moment a bit more memorable. Even though we're closing, our dedication to providing excellent service is timeless. We appreciate your participation in our journey and are pleased to have you as a client!
Warm regards,
Sophie
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
