Ordered a wrong shape pattern for our Class B RV and Amber of Teakworks4u was so courteous to let me do an exchange with the same discounted price. I will be sharing this great product and experience to our Grech RV community.
Teakworks4u Reviews 957
•
4.9
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I purchased the “TEAK SEAT FOR BATHTUBS - ADA COMPLIANT” about 4-5 years ago and have been thoroughly satisfied and impressed with its quality, functionality and performance. I use it in a tub/shower combination bath and it is both beautiful and functional. We recently took it with us on a 3000 mile road trip and it made every tub /shower combo in the hotels accessible for me. (I wish it was a little lighter to allow me to easily carry it; right now my husband does the carrying and setup since I can only lift 10-12 lbs.. but other than that, it’s wonderful. )
It’s a really great addition to make any bathtub accessible , plus it looks fantastic in the bathroom. thinking about purchasing a second for traveling . Great company and great products.
I had found 2 large teak mats at an estate sale that were in pretty bad condition. They were from Teakworks, so I reached out to them via email as to how to restore. Amber got back to me right away and gave me helpful instructions as to the best way to restore them. Then I ordered the Teak Cleaning Kit. It arrived quickly, but the Cleaner bottle leaked some. I let her know and hoped to get a small bottle to replace what leaked. She sent me an entire new bottle of Cleaner. I was surprised but happy. What a great company and customer service!
Beautiful workmanship and quality, very fast response to an additional request I'd made. Excellent customer service. Quick delivery of my custom-made 22" fold down shower bench. I would definitely recommend!
Company details
- #1 of 13 best companies in Bathroom Supply Store
- #2 of 9 best companies in Bathroom Remodeler
- #13 of 174 best companies in Furniture Store
Written by the company
Quality and craftsmanship are hallmarks of Teakworks4u products. The Teakworks4u craftsmen have years of experience in woodworking and carpentry and they take great pride in producing the finest quality teak mats and benches available today. Teakworks4u handcrafts every teak mat and bench we sell, including specially designed and ordered pieces. All of the products are also hand sanded and inspected at least two times as they go through the various areas of our finishing department (footing, oiling, bracketing, and packaging). High quality is top of mind through each step of the way! If you're in the market for a teak mat, a free standing teak bench, a wall mount folding seat, an ADA bench, or any custom teak project, Teakworks4u is the company for you. Our promise is to provide you with your teak needs by delivering the highest of quality USA handcrafted teak products backed by our top-notch customer service. We value all our customers from those who have purchased to those who are just starting to look. We promise your experience with Teakworks4u will be simple, enjoyable and your end product will meet all your expectations. We look forward to working with you in the near future! Contact us at 866-969-8325
Contact info
156-B Galewski Drive, 55987, Winona, United States
- 866-969-8325
- customerservice@teakworks4u.com
- teakworks4u.com
4.9
Excellent
957 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
Verified
Verified
Amazing customer service
Amazing customer service. AMAZING. Product is beautiful and exactly what we wanted.
Date of experience: March 25, 2025
Verified
Beautiful workmanship and quality
Beautiful workmanship and quality, very fast response to an additional request I'd made. Excellent customer service. Quick delivery of my custom-made 22" fold down shower bench. I would definitely recommend!
Date of experience: March 23, 2025
Verified
Teakworks4u has great products and people
Ordered a wrong shape pattern for our Class B RV and Amber of Teakworks4u was so courteous to let me do an exchange with the same discounted price. I will be sharing this great product and experience to our Grech RV community.
Date of experience: March 21, 2025
Verified
Verified
Restoring 2 large teak mats found at an Estate Sale.
I had found 2 large teak mats at an estate sale that were in pretty bad condition. They were from Teakworks, so I reached out to them via email as to how to restore. Amber got back to me right away and gave me helpful instructions as to the best way to restore them. Then I ordered the Teak Cleaning Kit. It arrived quickly, but the Cleaner bottle leaked some. I let her know and hoped to get a small bottle to replace what leaked. She sent me an entire new bottle of Cleaner. I was surprised but happy. What a great company and customer service!
Date of experience: March 17, 2025
Verified
Good communication when Inan initial…
Good communication when Inan initial question. Received earlier than anticipated.
Date of experience: March 18, 2025
I purchased the “TEAK SEAT FOR BATHTUBS…
I purchased the “TEAK SEAT FOR BATHTUBS - ADA COMPLIANT” about 4-5 years ago and have been thoroughly satisfied and impressed with its quality, functionality and performance. I use it in a tub/shower combination bath and it is both beautiful and functional. We recently took it with us on a 3000 mile road trip and it made every tub /shower combo in the hotels accessible for me. (I wish it was a little lighter to allow me to easily carry it; right now my husband does the carrying and setup since I can only lift 10-12 lbs.. but other than that, it’s wonderful. )
It’s a really great addition to make any bathtub accessible , plus it looks fantastic in the bathroom. thinking about purchasing a second for traveling . Great company and great products.
Date of experience: March 31, 2025
Verified
still in the works
still in the works. i:ve only used a few times time, It seems fine
Date of experience: March 11, 2025
Verified
The quality of the product excellent…
The quality of the product excellent and time of deliver very fast
Date of experience: February 11, 2025
Verified
Great custom sized shower mat
Great custom sized shower mat. Looks and feels great.
Date of experience: February 06, 2025
Verified
Quality Product
Quality Product. I used it on my old teak in the shower and it gave it a new life. Great product, highly recommend. Fast shipping, packed with care.
Date of experience: February 06, 2025
Verified
Custom-shaped floors mats for sailboat -- Perfect!
I measured and ordered custom-shaped teak mats for my sailboat, and the final product from Teakworks was wonderful! The fit and finish was perfect. The measurement instruction packets were clear, and the process of ordering was straightforward. All the communication was very fast and clear. It was a great experience.
Date of experience: February 01, 2025
Verified
High quality and excellent support if…
High quality and excellent support if needed.
Date of experience: December 26, 2024
Reply from Teakworks4u
Thanks for the 5 star review, we're happy you appreciate the high quality we offer on the product as well as the service!
Verified
beautiful product and great customer…
beautiful product and great customer service
Date of experience: December 18, 2024
Reply from Teakworks4u
Thank you for taking the time to leave us a review. We're so happy to hear your appreciation of the beautiful products we offer as well as our focus on customer service!
Verified
The product is beautiful
The product is beautiful. The shipping was simple and the product was packaged well. I am so happy with everything. Thank you. It’s what I needed and it looks great.
Date of experience: December 16, 2024
Reply from Teakworks4u
Excellent!! Thank you for the review.
Verified
Excellent Service & Quality Product
I purchased the ADA compliant teak bench with fold down legs for our bathroom remodel and received it within a few days. Teakworks4u kept me informed at every stage of the ordering and shipping processes.
The bench is beautifully made and very sturdy. I would highly recommend Teakworks4u to anyone seeking a quality teak product for their bathroom.
Date of experience: December 12, 2024
Reply from Teakworks4u
Thank you so much for the kind words and 5 star review on the ADA bench you purchased. We're so happy you're happy! Also, thank you for mentioning your recommendation of us, it does really help.
Excellent service!
Date of experience: December 30, 2024
Reply from Teakworks4u
Thank you so much for rating our service at 5 stars! We truly do value every customer and try to make their experience enjoyable and easy.
Verified
A beautiful addition to our travel van
A beautiful addition to our travel van! It is very well made and fits perfectly.
Date of experience: December 06, 2024
Reply from Teakworks4u
Awesome, we love hearing from our traveling customers regarding their teak additions! Safe travels and have fun exploring!
Deceptive Discount Offer
The website offers a 10% discount on a first order if you sign up (including giving your phone number along with your email address). No exclusions are stated for the offer, and none stated in any of the text or emails that soon began arriving.
However, when I attempted to order a custom teak mat, a message popped up saying the discount was not available. An offer with no stated exclusions, accepted in good faith was denied. This is a deceptive business practce.
I emailed the company about this, asking them to honor their offer, but received no response.
Date of experience: December 17, 2024
Reply from Teakworks4u
I am sorry for the delay in responding to this review, we pride ourselves on being open and honest, I could not find you based on the review information. If you did place the order, it would be helpful for me to know what order was placed and I will be able to give back the 10% credit. We never want to mis-lead our customers. Most Sincerely, Amber Kingsley amber@teakworks4u.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.