Best in Used Bicycle Shop

3 days ago

JA

Rejected my bike. Did not provide any reason.

A day ago

SM

Rick was a great contact. Highly recommended

Mar 25, 2025

Absolutely TERRIBLE! Sold the “ you can pick it up on the to Burning man” - didn’t have the bike I bought -didn’t the accessories I paid for- didn’t have “time “ to assemble even though I paid for it and had to assemble myself - wouldn’t call back- wouldn’t reimburse- followed up multiple times and had to deal with credit card company - BUYER BEWARE

Nov 11, 2024

I am writing to report multiple violations of Colorado state law and potentially fraudulent business practices by The Pro's Closet during their closure in October 2024. Timeline of Events: On September 19, 2024, I traded a bicycle for store credit at The Pro's Closet. At the time of this transaction, the company failed to disclose their impending closure, violating the Colorado Gift Card Act (§ 6-1-722, C.R.S.), which requires disclosure of closure to gift card recipients within 30 days of closure. The company subsequently announced an "End of Season" sale, which appears to have been a deliberate misrepresentation of their true financial situation. After selling their premium inventory to cash buyers, they announced their insolvency and a "going out of business" sale, forcing store credit holders to make immediate purchases or forfeit their credit value. Specific Violations: Failure to disclose impending closure when accepting trade-in for store credit Misrepresentation of business status through "End of Season" sale marketing Product misrepresentation: Advertised e-bike with 625wH battery but delivered with incompatible 500wH battery Failed to include advertised charging equipment Refusal to address product discrepancies, citing insolvency Current Status: The Pro's Closet has since reopened under new ownership, with previous management still in operational control. They continue to decline responsibility for these violations and have refused to rectify the situation. This pattern of behavior suggests a calculated strategy to maximize profits while deliberately disadvantaging store credit holders. I am seeking appropriate resolution for these violations and misrepresentations.

Sep 21, 2024

DD

We ordered a bike for our son’s birthday from the ramp room. The bike was on time and perfect and made his day! Such a smooth and easy experience.

Feb 28, 2017

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