Too hard to get a hold of. Took several days of calling to get someone on the phone.
The box 4 stuff is also disappointing. I bought 2 full groups sets for my kids my, spending several hundred dollars only to find the shifters are poorly made and difficult to shift. I ended up having to sell one of the sets on market place as a loss since it was on final sale.
If i could go back in time and not buy this stuff i 100% would. Big L on my end.
BOXComponents Reviews 533
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
The best high performance BMX components in the world, and I ain't hardly bullshitting!😁
I am very happy with my purchase. Box makes good bicycle components and the sale prices are unbeatable for a complete group set. I have used their products before on my BMX bike and I expect nothing less for my mountain bike.
I think the price that you charge for components made in the USA is excellent. Prime9 technology is also very intuitive.
Company details
- #4 of 32 best companies in Bicycle Store
- #22 of 79 best companies in Sporting Goods Store
Information provided by various external sources
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
Contact info
1580 North Orangethorpe Way, 92801, Anaheim, United States
- 7144499197
- chloee@boxcomponents.com
- www.boxcomponents.com
Hasn’t replied to negative reviews
Too hard to get a hold of. Disappointed in product
Too hard to get a hold of. Took several days of calling to get someone on the phone.
The box 4 stuff is also disappointing. I bought 2 full groups sets for my kids my, spending several hundred dollars only to find the shifters are poorly made and difficult to shift. I ended up having to sell one of the sets on market place as a loss since it was on final sale.
If i could go back in time and not buy this stuff i 100% would. Big L on my end.
Date of experience: March 31, 2025
The best high performance BMX…
The best high performance BMX components in the world, and I ain't hardly bullshitting!😁
Date of experience: March 31, 2025
Easy to use platform and always has…
Easy to use platform and always has what I need #boxforlife
Date of experience: February 27, 2025
Great customer service
Great customer service, very responsive to issues I was having, I was well notified in all the steps that were taken. Great communication…
Date of experience: February 28, 2025
I am very happy with my purchase
I am very happy with my purchase. Box makes good bicycle components and the sale prices are unbeatable for a complete group set. I have used their products before on my BMX bike and I expect nothing less for my mountain bike.
Date of experience: February 27, 2025
Great Value!
I think the price that you charge for components made in the USA is excellent. Prime9 technology is also very intuitive.
Date of experience: February 26, 2025
Box always gas good components
Box always gas good components. They are quick to respond to any inquiries and quick at getting orders out.
Date of experience: February 26, 2025
Fast shipping and always great customer…
Fast shipping and always great customer support. Great products acts great price. Plus people
Date of experience: February 03, 2025
You refuse to communicate with your customers
You did not return my phone calls. You did not respond to my emails. You did not reply to my on-line chat request. I called and emailed multiple times without response.
Date of experience: January 31, 2025
Excellent products Excellent company
Box Components always delivers great products and their staff is number 1. Tammy goes out of her way to make sure you are taken care of. Highly recommended!
Date of experience: January 31, 2025
Love the beanie
Love the beanie, my daughter got one 3 years ago and my son keeps borrowing it so we bought him his own
Date of experience: January 02, 2025
No problems having products sent to Canada
No problems having products sent to Canada, wish our dollar was doing better but still love the products no complaints!
Date of experience: January 02, 2025
Great product
Great product, packaged great, needs a paper installation manual with diagrams of cage position in low and high gear.
Date of experience: October 29, 2024
great products
Date of experience: September 30, 2024
Motivation through Good Looking& Safe Bmx Components
First let me say "I'm a Box Bmx Components & Products competitive user." I've never met Mr. Toby Henderson but his online interaction motivates me to add more box components to my collection of Bmx race bicycles. The form and function of his products makes our sport and bicycles look good at any local, regional, or national competition. The Oversized Aluminum, Chromoly or Titanium Component idea applied to Bmx Racing is historical. I'm a smaller adult so I know these Bmx components work for me. His Bmx Box components & products give my frame of choice quality to include durability through the years.
Date of experience: September 29, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.