Yoogi's Closet Reviews 3,048

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Yoogi’s Closet item descriptions are honest & on point! I knew the Louis Vuitton Worldtour Neverfull pochette was definitely going to be in ‘Like New’ condition like website stated & it was! Fast shipping! Professionally packaged 💌📦📫 Good pricing! Other designer websites love to over charge but Not Yoogi’s 💫 No signature required like the website stated as it was under $1,000. Thank you! 5 stars ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Always the best! Love my Hermes clic bracelet - as described!

Rated 5 out of 5 stars

I have been a customer of Yoogi for many years.
The shipping were fast and the customer service staff were very good.. communicates well.

Rated 5 out of 5 stars

I have made multiple purchases from here. Everything is shipped quickly and shows up nicely packaged. I find the prices to be very competitively priced and easy returns if the item doesn't work out!


Company details

  1. #14 of 133 best companies in Women's Clothing Store
  2. #59 of 752 best companies in Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Happy with LV Purchase ❤️💞

Yoogi’s Closet item descriptions are honest & on point! I knew the Louis Vuitton Worldtour Neverfull pochette was definitely going to be in ‘Like New’ condition like website stated & it was! Fast shipping! Professionally packaged 💌📦📫 Good pricing! Other designer websites love to over charge but Not Yoogi’s 💫 No signature required like the website stated as it was under $1,000. Thank you! 5 stars ⭐️⭐️⭐️⭐️⭐️

Date of experience: March 31, 2025

Rated 5 out of 5 stars

Very smooth transition

Very smooth transition

Date of experience: April 18, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Yau Wong,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

First time purchasing here and won’t be…

First time purchasing here and won’t be the last!! Love it! Very impressed! ❤️❤️

Date of experience: March 12, 2025

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Reply from Yoogi's Closet

Hello Nadia!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

I have been a customer of Yoogi for…

I have been a customer of Yoogi for many years.
The shipping were fast and the customer service staff were very good.. communicates well.

Date of experience: April 02, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello MB!

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!


Sincerely,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Always a great experience

Always a great experience! Beautiful Cartier love Bracelet ! TY !

Date of experience: April 03, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Irving,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bracelet! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Great upscale resale boutique!

I have made multiple purchases from here. Everything is shipped quickly and shows up nicely packaged. I find the prices to be very competitively priced and easy returns if the item doesn't work out!

Date of experience: April 01, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Kim!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Item is beautiful and authentic.

Item is beautiful and authentic.

Date of experience: March 31, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Robin!

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Described Perfectly!

From start to finish everything was great AND the bag was described perfectly. Love it!

Date of experience: March 31, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Rosalyn,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

I have had nothing but positive…

I have had nothing but positive experiences purchasing my items from Yoogis’s Closet. All the items have been received in a timely manner, and have met or exceeded expectations.

Date of experience: March 29, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Vivian,

Thank you so much for leaving us a 5-star review! We are thrilled to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 1 out of 5 stars
Verified

Did not include everything that was…

Did not include everything that was shown

Date of experience: March 28, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Virginia,

We are sorry to hear that your order did not come as expected! Our client services team would be happy to assist you with this issue. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.

Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars
Verified

Excellent Customer Experience!

I have enjoyed working with Yoogi’s Closet since 2018. They have excellent customer service, as my experience with Miranda and Savannah has been great. They are quite personable and make the buying experience exciting! I haven’t gone to any other pre-loved handbag site and don’t plan to. Thank you, Miranda and Savannah for providing such a personal experience working with you. I really appreciate it!

Date of experience: March 27, 2025

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Reply from Yoogi's Closet

Hello!

Your 5-star review means so much to us! We really appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Love the treasures that are available!

Date of experience: March 20, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hi!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Love this trusted luxury bag resale…

Love this trusted luxury bag resale COmpany.

Date of experience: March 27, 2025

Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Michelle!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

WIN/WIN

Honestly, this company actively listens to the feedback/concerns/issues of its clients, and responds in kind with thoughtful and constructive remedies. Bottom line, it’s always a WIN/WIN with Yoogi’s! Many thanks to Samantha and Miranda!!😊

Date of experience: April 03, 2025

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Reply from Yoogi's Closet

Hello Linda!

Your thoughtful 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Gucci Bag

Gucci Bag as described and in very good condition.
Very fast and safe shipping. Highly recommend this Company

Date of experience: March 18, 2025

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Reply from Yoogi's Closet

Hello Sharron,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 1 out of 5 stars
Verified

Never got my Chanel Boy Bag I Paid for

There is a clear mistake from UPS my “confirmed delivery” is of a Nespresso box. So I never received my Chanel bag and Yoogis closet won’t refund me. They reached out to UPS, but now it’s on me to file a police report and contact my credit card. Very sad and disappointing, this was my first purchase, I will not be back.

Date of experience: March 17, 2025

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Reply from Yoogi's Closet

Hi Jenny,

Thank you for your feedback. We can assure you that every effort was made on our end to assist you in retrieving your package. However, we cannot liable for your package if you elected to pre-sign for your shipment with UPS. We sincerely apologize for any inconvenience.

Sincerely,

Client Services
Yoogi's Closet

Rated 5 out of 5 stars
Verified

Absolutely gorgeous bag

Absolutely gorgeous bag! Exactly as described and packed beautifully - thank you!

Date of experience: March 22, 2025

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Reply from Yoogi's Closet

Hello Elizabeth!

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new bag! We are happy to serve as your favorite shop for pre-loved luxury goods.



Take Care,

Client Services, Yoogi’s Closet

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